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Community Safety

Scam Awareness

Learn to recognize and protect yourself from common scams targeting Jefferson County residents.

Common Scam Types

Scammers use a variety of tactics to steal money and personal information. Click any scam type below to learn about red flags and how to protect yourself.

Identity Theft

Someone gains access to your personal identifying information (PII) and uses it for nefarious purposes.

Bank & Credit Card Scam

Scammers contact you via email or text, claiming there's an issue with your bank account or credit card to steal your personal information.

Paper Check Scam

Scammers have the technology to alter paper checks, changing the amount and payee while keeping your signature.

Business Financial Scam

A convincing email appears to come from a high-level manager at your company, requesting financial action such as setting up a new vendor or changing direct deposit information.

Police Impersonation Scam

Scammers impersonate law enforcement officers and claim you are in legal trouble to demand immediate payment over the phone.

Law Enforcement Scam (Drug Trafficking Ruse)

A scammer pretends to be an officer, claiming your identity has been linked to a drug trafficking case and demanding you send a large sum of money.

Jail Release / Electronic Monitoring Scam

Scammers call families of inmates claiming payment is required before their family member can be released on electronic monitoring.

IRS Scam

You get a call, text, email, or voicemail saying you owe back taxes to the IRS and must pay right away—or face arrest.

Grandparent Scam

Scammers pretend to be a grandchild in trouble, starting with "Hi Grandma/Grandpa" and asking for money with urgency.

Computer / Tech Support Scam

A pop-up warns your computer has a virus, or someone calls claiming to be from Microsoft or Apple. Your computer isn't infected—they want your money.

Email & Phishing Scam

Fraudulent emails that appear to be from trusted sources like Apple, Microsoft, Amazon, or your bank designed to steal your information.

Extortion / Sextortion Scam

A threatening email claims access to your computer and private activity, demanding ransom in Bitcoin to prevent embarrassment.

Robocall Scam

Automated calls claiming suspicious activity on your accounts, legal trouble, or offering to remove you from call lists.

Senior Romance / Companionship Scam

Scammers target seniors seeking companionship, building trust over weeks or months before requesting money.

Online Dating Scam

Fake profiles on dating sites build trust over time, then ask for money, preying on loneliness and the desire for companionship.

Offering Over Asking Price Scam

A buyer offers more than your asking price and asks you to pay the difference to another person—a classic overpayment scheme.

Google Voice Authentication Scam

Scammers on selling sites ask for your phone number and a Google verification code, hijacking your number to scam others.

Compromised Crypto Account Scam

Someone calls claiming to be from Coinbase or another crypto exchange, saying your account has been compromised and asking you to move funds.

Pet Adoption Scam

Scammers post adorable puppies or kittens on Facebook Marketplace at tempting prices, then disappear after collecting upfront payments and surprise "shipping" fees.

Identity & Financial Scams

Scams targeting your personal information, bank accounts, and financial transactions.

Once a fraudster gets access to your personal information, they can use it to access your finances, open credit card accounts in your name, and commit other acts with your info. Once you suspect you might be a target of ID theft, take immediate action to ensure the fraudster cannot continue to access your accounts.

Red Flags

  • Unfamiliar withdrawals from your bank account
  • Accounts on your credit report you did not open
  • You suddenly stop receiving bills or other mail
  • Debt collectors or medical providers call about debts that aren't yours
  • The IRS notifies you that more than one tax return was filed in your name
  • Your employer tells you someone tried to file for unemployment with your personal information

What to Do

  • File a report and develop a recovery plan at identitytheft.gov
  • Place a free, one-year fraud alert by contacting one of the three credit bureaus (Experian: 888-397-3742, TransUnion: 888-909-8872, Equifax: 800-685-1111)
  • File a police report with your local law enforcement
  • Complete the online form on the FTC website or call 1-877-438-4338
  • Contact your bank and other businesses that fraud has occurred
  • Close out any accounts opened fraudulently
  • Change all your logins and passwords

You might receive an email or text message claiming there's a problem with your bank account or credit card. The message may appear to come from a company you do business with. They'll offer a link to click or a phone number to call in order to "fix" the issue. Once you engage, they will attempt to collect your personal information. Always verify directly with your bank or credit card provider before responding.

Red Flags

  • It may or may not be a bank or credit card company you use
  • Banks and credit card companies will NOT send you a text link to click on or a phone number to call
  • Poor grammar, spelling, or punctuation in texts or emails from businesses
  • Asking you to confirm your account number or other personal identifying information

What to Do

  • Do NOT click on the text link or call the number
  • If these are companies you don't do business with, delete the email or block the phone number
  • If it is a company you do business with, look up the number separately and call them to check on your account
  • Your bank will not call you and ask you to confirm your account number over the phone

Check washing can be done easily with a chemical that allows the scammer to replace the PAY TO and the AMOUNT with whatever they want while retaining your authorization signature. They then use it to pay for merchandise and disappear with your money. Checks can also be intercepted along the pathway between you and the recipient.

Red Flags

  • The check recipient doesn't receive the check
  • You have a different charge on your bank statement than expected

What to Do

  • Alert your bank to the fraud immediately
  • Alert your intended recipient
  • Always place a check or any form of payment directly inside the post office rather than your mailbox for pickup or mail drops
  • Use your bank's bill pay service rather than paper checks for better protection against theft and fraud

This scam targets employees—often in the finance department—at small to medium-sized businesses. The attacker impersonates a high-level manager using a lookalike or compromised email account. The email may request the setup of a new vendor with provided banking details or ask to change the manager's direct deposit information. It plays on urgency and authority to push the recipient into acting quickly without verifying.

Red Flags

  • The manager's name is correct, but the email address is unusual or not from the official company domain
  • The message may come from a personal-looking email account
  • Urgent financial requests such as wiring money or updating payroll information
  • Appeals to follow managerial direction quickly
  • No prior context for the request

What to Do

  • Verify the request in person or through a known company phone number—do not reply to the email
  • Install or update phishing detection tools on your company's email system
  • Educate staff on this and similar scams, especially those in finance and HR
  • Establish internal protocols for confirming financial or payroll changes
  • Report the phishing attempt to your IT department or cybersecurity team

Identity Theft Prevention

Take these steps to reduce your risk of becoming an identity theft victim.

Protect Your Mail

Use a locked mailbox or P.O. Box. Collect mail promptly and hold mail when traveling. Shred documents containing personal information before discarding.

Secure Your Social Security Number

Do not carry your Social Security card in your wallet. Only provide your SSN when absolutely necessary and ask why it is needed.

Monitor Your Credit

Check your credit report at least once a year at annualcreditreport.com. Consider placing a credit freeze with all three bureaus (Experian, TransUnion, Equifax).

Safeguard Online Accounts

Use strong, unique passwords for every account. Enable two-factor authentication. Be cautious of public Wi-Fi when accessing financial accounts.

Beware of Unsolicited Contact

Never give personal information in response to unsolicited phone calls, emails, or texts. Legitimate organizations will not ask for your password or full SSN by phone or email.

Impersonation Scams

Scammers pretending to be law enforcement, government agencies, or family members.

This scam targets people of all ages, especially those who are trusting and law-abiding. The scammer calls posing as a detective, captain, or officer from a local department such as the Jefferson County Sheriff's Office and claims there's a warrant for your arrest. They say you can avoid arrest by paying a fine right away, often via gift cards or money cards. They may warn you not to tell anyone and use intimidation to keep you on the phone. Remember: law enforcement will never call to demand payment or ask for gift cards.

Red Flags

  • Caller claims to be a police officer or detective from a real law enforcement agency
  • Accusations of missed jury duty, warrants, or other legal issues
  • Asked to stay on the phone and not tell anyone
  • Told to pay immediately using gift cards, money cards, or digital currency
  • Told that paying will prevent arrest
  • Real law enforcement names and titles used, but out of context

What to Do

  • Hang up immediately—real police will never ask for payment over the phone
  • Do not give out personal or financial information
  • Report the scam to law enforcement
  • If in doubt, call your local police department directly to verify any law enforcement contact

Scammers posing as law enforcement prey on fear and authority. The caller may claim your ID has been used in a drug trafficking operation and a federal attorney needs you to send money for safekeeping. They stay on the phone the entire time—coaching you to visit your bank, withdraw a large sum as a cashier's check, and lie to bank staff if questioned. They then direct you to FedEx to overnight it to a specific location and tell you not to tell anyone for 48 hours. This delay ensures they cash your check and vanish before you realize it's a scam.

Red Flags

  • A law enforcement officer asking you to send money
  • Being told your identity is linked to a criminal case
  • Caller insists you stay on the phone the entire time
  • You're instructed to lie to bank staff about why you need the money
  • Told not to tell anyone for 48 hours
  • Asked to overnight a cashier's check to an unknown address

What to Do

  • Hang up immediately—real law enforcement will never ask for money or secrecy
  • Do not withdraw or send any funds
  • Report the call to your local police department and the FTC
  • Share this information with others—especially older adults who are common targets
  • If you've already sent money, contact your bank and FedEx immediately to try to stop the transaction

Scammers are targeting families of inmates at the Jefferson County Detention Facility, calling to claim that a payment of $1,200 or more must be made before their loved one can be released on electronic monitoring, work release, or bond. The callers may sound official and use details about the inmate to seem credible. This is a scam. No one from the Jefferson County Sheriff's Office, Pretrial Services, or any court will ever call you to demand money for an inmate's release. All legitimate release processes are handled through the court system and the detention facility directly.

Red Flags

  • Someone calls claiming to be from the jail, court, or Pretrial Services and asks for money
  • They demand a specific dollar amount (often $1,200) for electronic monitoring or release
  • They ask for payment via gift cards, wire transfer, prepaid debit cards, or cryptocurrency
  • They pressure you to pay immediately or your family member will not be released
  • They tell you not to contact the jail or court directly
  • They have some details about your family member (names and booking info can be public record)

What to Do

  • Hang up immediately — do not provide any payment or personal information
  • Call the Jefferson County Detention Facility directly at (303) 271-5444 to verify any information about an inmate
  • Remember: JCSO and Pretrial Services will never call to demand payment for release, electronic monitoring, or bond
  • Report the scam call to the Jefferson County Sheriff's Office at (303) 980-7300
  • If you have already sent money, contact your bank or payment provider immediately and file a police report

Scammers pretend to be from the IRS, telling people they owe back taxes and must pay immediately to avoid legal trouble. They may call, text, or email, using fear tactics like threats of arrest or lawsuits. They'll ask you to pay using gift cards, prepaid debit cards, wire transfers, or cryptocurrency. Some even spoof caller ID to make it look like the IRS is really calling. The truth is: the IRS will never call, text, or email to demand payment. If you owe taxes, they'll send you a letter in the mail.

Red Flags

  • Caller says you owe back taxes and must pay now to avoid arrest
  • You're contacted by phone, text, or email—not by mail
  • They ask for payment using gift cards, money cards, or crypto
  • You're told to call back or press a number to connect
  • The email address looks odd, even if it says "IRS" in the name
  • Caller ID may look official, but is often spoofed

What to Do

  • Hang up immediately—don't talk, don't press any numbers
  • Delete any texts or emails claiming to be from the IRS
  • Don't call back the number they gave you
  • Never send money or give personal information over the phone or email
  • If unsure, visit the official IRS website at irs.gov
  • Report the scam to the Treasury Inspector General at tigta.gov
  • Remember: The IRS will only contact you by U.S. Mail unless you contacted them first

This scam targets seniors by playing on their deep emotional connection to their grandchildren. It usually starts with a vague greeting, relying on the grandparent to fill in the missing information. Once the scammer has a name, they create an urgent story—claiming to be in jail, involved in an accident, or caught with drugs—and ask for money. They may say "Please don't tell my parents" and introduce a fake police officer to add pressure. They'll keep you on the phone while you go to the bank or store to wire money or purchase gift cards. Once the card code is given, the money is gone.

Red Flags

  • Caller says "Grandma/Grandpa, it's me" without giving a name
  • You provide the name, and they go along with it
  • They ask you not to tell the parents
  • The story involves an emergency or legal trouble
  • A second person joins the call claiming to be a police officer
  • They ask you to stay on the line and not hang up
  • They request money through gift cards, money wiring, or prepaid cards

What to Do

  • Hang up immediately
  • Do not send money or share gift/money card numbers
  • Call your grandchild or their parents directly to check on their safety
  • Report the scam to your local police department
  • Consider reporting to the Federal Trade Commission

Online & Technology Scams

Scams exploiting technology, email, phones, and the internet.

You see a pop-up on your screen warning that your computer has a virus, or you receive a call from someone claiming to be from Microsoft, Windows, or Apple. They say your computer is infected and offer to fix it—for a price. These are scams. Your computer isn't infected, and the goal is to scare you into paying and giving them access to your device.

Red Flags

  • A pop-up claims your computer has a virus and tells you to call a number
  • The screen is locked but unlocks after restarting your device
  • A caller claims to be from Microsoft, Windows, or Apple
  • They ask for remote access to your computer
  • They request money to fix a supposed virus
  • The caller pressures you to act quickly

What to Do

  • Do not call the number on the pop-up
  • Shut down your computer and restart—it will likely clear the fake warning
  • Hang up if you get a phone call claiming your computer has a virus
  • Never give remote access to your computer to someone you don't know or trust
  • Never pay anyone over the phone for supposed virus removal
  • Run antivirus software you trust if concerned—only from a known, legitimate source

Scammers send phishing emails disguised to look like they're from well-known companies. These messages may claim your account has been locked, thank you for a fake purchase, or offer a large sum of money in return for helping someone overseas. They often include links or attachments that install malware or steal your information. Logos and formatting may look real, but there are often red flags if you look closely—like poor grammar, unusual email addresses, or urgent threats.

Red Flags

  • Poor grammar, punctuation, or spelling
  • Suspicious or mismatched email addresses (e.g., support@amzon.help)
  • Sender name doesn't match the email address or message content
  • Claims of free money or international donations
  • Urgent language ("Click here now or your account will be suspended")
  • Requests to click a link or open an attachment
  • Strange or unfamiliar order confirmations
  • Slight modifications to logos or company names

What to Do

  • Do not click on any links or open attachments from suspicious emails
  • Delete the email immediately if you didn't expect it or don't recognize the sender
  • Do not respond to emails offering large sums of money or requesting personal/banking info
  • If the email claims to be from your bank, contact them using the number on the back of your card—not the number in the email
  • Report phishing emails to your email provider and to the FTC
  • Run a virus scan if you clicked a suspicious link
  • Monitor your bank and credit accounts for any unusual activity

This scam uses fear and embarrassment to extort money. The scammer claims to have access to your internet activity and contacts, threatening to post humiliating content unless you pay. They may mention a password—sometimes one you've used in the past—to make the threat seem real. The message usually demands payment in untraceable forms like Bitcoin or gift cards with a short deadline. These claims are false, and the goal is to intimidate you into paying.

Red Flags

  • You receive an email claiming you've been recorded or monitored online
  • The message includes an old or made-up password
  • You're accused of visiting adult websites or doing something shameful
  • The sender threatens to contact your friends, family, or co-workers
  • You're told to pay in Bitcoin or other untraceable methods
  • The tone is aggressive and includes a short deadline to send money

What to Do

  • DO NOT reply and DO NOT pay anything
  • Delete the message immediately
  • Change all your passwords, especially if they've been reused
  • Turn on two-factor authentication for your accounts
  • Consider using a password manager to generate strong, unique passwords
  • If a password mentioned in the email is current, update it right away
  • Report the scam to the FBI's Internet Crime Complaint Center (IC3)

These scam calls are designed to scare you into acting quickly. The message might claim your bank account has been used fraudulently, or that you owe money to the IRS or are facing legal trouble. The caller ID may look like a local number. When you answer, there may be silence at first, followed by a recorded message asking you to press a key or call a number back. These are scams meant to trick you into sharing personal information, making a payment, or confirming your phone number is active.

Red Flags

  • A recorded message plays after a pause when you answer
  • The call comes from a strange or unexpected area code
  • The number looks local, but the message refers to a different location
  • The message asks you to press a number or call back right away
  • Scare tactics like "warrant for your arrest" or "fraud on your account"
  • Claims about Social Security holds, IRS debts, or missed court dates

What to Do

  • Don't answer calls from numbers you don't recognize
  • If you do answer, do not press any buttons or speak—just hang up
  • Never call back the number from the message
  • Delete voicemails that sound suspicious or threatening
  • If you're concerned about your bank or credit account, call the company directly using the number on your card or statement
  • Report scam calls to the FTC at reportfraud.ftc.gov

Romance & Social Scams

Scams targeting people seeking companionship and connection.

Scammers use stolen photos to create fake profiles and seek out people looking for companionship. They spend weeks or months in a "grooming" stage, mirroring back what they think you want to hear to build trust. Once they feel you are in a committed relationship, requests for money will come. If you stop paying, they may try guilt, anger, or even extortion with any photos you may have shared. Seniors are especially vulnerable as they have fixed incomes and face both the financial and emotional toll of this betrayal. These scammers are typically offshore and do not care about the impact on your life.

Red Flags

  • Unknown person contacting you to start a friendship
  • Someone that you cannot meet in person
  • Telling you they love you very early on without meeting
  • Asking for money for any reason at any point
  • Wanting to move from Facebook or a dating app to a more encrypted method of communication
  • Asking for personal information, phone number, email, or address
  • Communicating with you in the middle of the night (may be in another country)
  • Promises to come visit and then cancels
  • They sound too good to be true

What to Do

  • Never give out personal information
  • Never send money
  • Decline unknown friend requests—this is a known ploy to start grooming you
  • Never share pictures you wouldn't want to be made public
  • Stop communicating with the scammer and block them

These scammers target people seeking romance on dating sites like Match or Zoosk, or social media platforms like Facebook. They create appealing profiles, sometimes with just one or two photos, and spend weeks or months chatting to build trust. The scammer typically claims to be in the military or traveling abroad, giving excuses to avoid meeting. Once emotionally invested, the victim is asked for money with promises of repayment. Many victims feel embarrassed to report the scam. These scammers are often located overseas.

Red Flags

  • The person claims to be military or traveling abroad and won't meet in person
  • Only one or two profile photos, often stolen from the internet
  • Profile looks well written, but chat messages have awkward or broken English
  • Requests for money "to tide them over" or promises to repay later
  • Asking for your personal contact details like phone number, last name, or address
  • Profile disappears or reappears under a new name or city if confronted

What to Do

  • Block the scammer's profile immediately
  • Report the profile to the dating site or social media platform
  • Never share your personal contact information
  • Scammers often steal photos—don't trust profiles with only a few pictures
  • If you suspect a scam, stop all communication and do not send money
  • Inform friends or family who use dating sites to help protect them too

Marketplace & Transaction Scams

Scams related to buying and selling online.

Scammers offer to buy your item for more than you requested. They may pay through Venmo or Zelle, then claim limitations on your account, impersonating the payment service so you'll add funds to a fake account. Or they'll pay with a cashier's check for a higher amount and ask you to send the overage to someone else. Your bank may take up to a week to process and discover the check is bogus. If you've already paid the overage, that money is gone—plus the item if you gave it to the person picking it up.

Red Flags

  • Offering more money than you ask for an item you are selling
  • Asking you to pay someone else out of their overpayment
  • Assuming a cashier's check is good before your bank verifies it
  • Creating urgency or excitement around the sale

What to Do

  • If anyone offers you more than you ask, decline their offer
  • Never send money to a buyer or their "agent"
  • Wait for your bank to fully verify any cashier's checks before releasing items

When selling items online, scammers ask for your phone number and then send you a Google 6-digit verification code, claiming it's to confirm you are a real seller. They use your phone number and the code to set up a fake Google Voice account. This allows them to post fraudulent ads or scam others using your number, leaving you responsible for any trouble caused.

Red Flags

  • Buyers asking for your phone number without a clear reason
  • Receiving a Google 6-digit verification code from a buyer
  • Being asked to give that code to someone else
  • No follow-up call or genuine contact after asking for the code
  • Any request to share verification codes during an online sale

What to Do

  • Never give out your phone number or share Google verification codes
  • Block and report the suspicious buyer to the platform
  • If your phone number is stolen, follow the recovery process at the Identity Theft Resource Center
  • Report the scam to the FTC at ftc.gov
  • Stay cautious about sharing personal information when selling items online

The caller claims to be from a cryptocurrency exchange and says they'll help you fix a compromised account by opening a new one. They want you to transfer all your crypto into this new "safe" account—which they control. Impersonators can spoof any business number and use the fear of losing your investment to pressure you into acting quickly.

Red Flags

  • Being told to open a new account and transfer all your cryptocurrency to be "safe"
  • Using fear of losing your investments to pressure you to act
  • Unsolicited calls claiming to be from a crypto exchange
  • Pressure to act immediately without verifying

What to Do

  • Never move your money or cryptocurrency into a new account based on a phone call
  • Call your investment professional directly using a number you trust
  • Make a fraud report to ftc.gov and IC3.gov
  • If you lost money, file a police report with your local law enforcement

Scrolling for a new furry family member can quickly turn into an expensive lesson. We've recently taken reports of pet scams on Facebook Marketplace. In one case, a page advertised "Beagle puppies for adoption." The seller claimed to be in Nashville, sent extra photos, and built enough trust for the victim to send $900 through a payment app. A few days later, someone posing as a "shipper" asked for more money for a better crate and insurance—the money was already gone. Just last week, a similar story involved "Siberian kittens": the victim paid over $2,000 for two kittens, then was hit with more payment demands. When they refused, the seller and the Marketplace page vanished. Real puppies and kittens don't come with plot twists and shipping invoices.

Red Flags

  • Cute animals advertised at a tempting or below-market price
  • Seller pushes to move the conversation to text or a messaging app
  • Requests for upfront payment through apps like Chime, Zelle, or Cash App
  • Surprise extra fees after the initial payment (crates, insurance, shipping)
  • Seller refuses video calls or in-person meetings
  • Out-of-state sellers offering to "ship" the pet to you
  • Profile or listing disappears once you start asking questions

What to Do

  • Avoid paying upfront for any animal you have not seen in person
  • Insist on a video call or in-person meeting before sending any money
  • Use reputable breeders, local shelters, or rescues you can verify
  • If you've already paid, contact your bank or payment app immediately to attempt a reversal
  • Report the listing to Facebook Marketplace and file a report with the FTC at reportfraud.ftc.gov
  • File a police report with your local law enforcement if money was lost

How to Report a Scam

Reporting scams helps law enforcement track patterns and protect the community.

Local Reporting

Federal & State Agencies

Important Reminder

The Jefferson County Sheriff's Office will never call you to demand payment for warrants, fines, or any other reason. If someone calls claiming to be from our office and asks for money, it is a scam. Hang up and call our non-emergency line at (303) 271-7580 to verify.